Terms of service.

By creating an account on Dealer24 or by accessing the service, you agree to these Terms of Service. If you do not agree, do not use the service. These terms form a binding contract between you and the operator of Dealer24 (“we,” “us”).

You must be at least 18 years old to use Dealer24. By signing up you represent that you have the legal authority to enter into this agreement.

Dealer24 is a subscription product that provides anonymized watch market intelligence — median, min, and max Dealer24 prices, price history, and watchlist alerts — based on inventory sourced from professional wholesale dealers. On eligible listings, subscribers may purchase directly from Dealer24. Dealer24 is the seller and merchant of record for those purchases; buyers do not transact or exchange contact details with our source dealer. We separately procure the watch, receive and authenticate it, and ship it insured to the buyer. Service features and availability may change over time.

You're responsible for the confidentiality of your account credentials and for all activity under your account. Notify support@dealer24.ai immediately of any unauthorized use. We may suspend or terminate accounts for violations of these terms or for suspected abuse.

• Subscription is $99 per month, billed monthly via Stripe.
• Dealer24 does not offer a free trial. Membership access begins after checkout is completed and payment is accepted.
• Subscriptions auto-renew on the monthly anniversary unless cancelled before the renewal date. Cancel at any time from Account; cancellation takes effect at the end of the current billing period.
• Refunds are evaluated case-by-case. Honest mistakes (double charges, accidental signup) are refunded promptly. Use of the product followed by a refund request is at our discretion.
• Failed payments after retry result in account suspension. Data is retained 60 days after suspension before deletion.
• Watch prices shown in Dealer24 include Dealer24's retail margin. Applicable sales tax and a flat $250 insured domestic shipping charge are added separately.
• Card orders up to the posted card limit are authorized first and captured only after the source dealer confirms availability. Higher-value orders require bank wire. An order is not final until Dealer24 confirms it.
• Dealer24 may cancel an order and release or refund payment if the watch is unavailable, fails authentication, presents elevated fraud or compliance risk, or cannot be fulfilled as described.
• Eligible watch purchases have a three-day inspection return window beginning at confirmed delivery. The watch must be returned in the same condition and pass Dealer24 reinspection. Shipping, damage, alteration, wear, missing items, and other exceptions may affect return eligibility as disclosed with the order.

You agree not to:

• Resell, sublicense, redistribute, or republish data obtained from Dealer24 — in whole, in part, in derived form, or in any competing data product — without written permission.
• Scrape, crawl, or programmatically extract data from the product. No public API exists; any automation against the user interface violates these terms.
• Attempt to identify or contact Dealer24's source dealers — by correlating opaque seller labels (“Seller 4421”) against external datasets, by inferring identity from listing patterns, by social engineering, or by any other means. The anonymization commitment is part of this contract; attempting to circumvent it is grounds for immediate termination.
• Circumvent Dealer24 to transact directly with a source dealer or use the service for spam, harassment, fraud, or unlawful requests.
• Use the product for commercial competitive purposes against Dealer24 itself or against the source-channel community members.
• Reverse-engineer, decompile, or attempt to bypass authentication or rate-limiting.
• Share your account credentials with anyone else. Each subscription is for one person.
• Use the product to facilitate transactions in counterfeit or stolen goods.

Violation results in immediate account termination without refund and may result in legal action where the violation causes measurable harm.

Source content. Listings posted in source channels remain the property of their respective senders. We process them under the consent obtained from each channel admin. Individual sellers may opt out at any time via the opt-out form.

Derived data. The structured database we build (parsed listings, deduplicated listing groups, price observations, aggregated analytics) is proprietary to Dealer24. Subscribers have a non-transferable license to use this data within the product for personal or internal business research — not to resell, redistribute, or build a competing data product.

Your account data. Your watchlists, alert history, and account settings belong to you. Request an export at any time by emailing support@dealer24.ai.

You may cancel at any time. We may terminate or suspend your account for violation of these terms, prolonged non-payment, or if we cease operating the service. Upon termination, access ends, your account data is retained 60 days, then deleted unless legally required to be retained longer.

The service is provided “as is,” without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or that the parsed data will be 100% accurate. Listings are derived by automated parsing of unstructured messages. For a watch sold by Dealer24, the specific order terms, authentication result, return policy, and any written warranty supplied with that order govern the purchase. Market analytics remain informational and are not a guarantee of resale value, future price, or availability.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to these terms or the service is limited to the greater of (a) the fees you paid in the 12 months preceding the claim or (b) $1,000 USD. We are not liable for any indirect, incidental, consequential, or punitive damages, including lost profits, lost data, or business interruption.

You agree to indemnify and hold us harmless against any claims arising from your use of the service in violation of these terms, including claims that data you sourced from the product was misused, redistributed, or used to deanonymize sellers.

We may update these terms from time to time. Material changes will be communicated to active subscribers by email at least 14 days in advance. Continued use of the service after changes take effect constitutes acceptance of the revised terms.

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. Disputes that cannot be resolved through good-faith discussion will be resolved by binding arbitration administered in Delaware, except that either party may seek injunctive relief in court for misuse of intellectual property, deanonymization of sellers, or breach of confidentiality.

Questions about these terms: support@dealer24.ai.